Right of withdrawal
The Customer has a right of withdrawal (Legislative Decree 206/2005) which he can exercise within 14 working days starting from the day of receipt of the ordered items.
The right of withdrawal is excluded, pursuant to art. 59 Legislative Decree no. 21/2014, in the case of products belonging to the category of perishable goods such as foodstuffs, such as goods that risk deteriorating, altering or expiring rapidly.
All food products such as fresh, preserved and dehydrated truffles are part of this category.
The right of withdrawal can be communicated within the period indicated above, by e-mail, telephone contact or fax. Shipping costs relating to the return of the goods are the sole responsibility of the Customer. In order for the right of withdrawal to be exercised, the items must be returned intact, in their original packaging in perfect condition, accompanied by the receipt or invoice received with the order itself and by prior agreement by telephone, email or fax.
Send the return to:
S.Z. Tartufi snc, Via Montemarcone 133 66041 Atessa (CH) tel. 0872 889106.